ONLY ONLINE RESERVATIONS
To check the availability of a locker, you must access our website www.bagaglocker.com you will then be able to see the lockers available, on the desired date.
We accept various payment methods such as credit cards, debit cards and electronic payments. Specific payment options will be displayed when you make your reservation. Cash payments are not permitted.
No, our pricing is based on opening hours, i.e. over a period from 8 a.m. to 10 p.m. You can extend the storage time for an additional fee if necessary
After making your reservation, you will immediately receive an email with instructions and your room and locker access codes. Be sure to check your inbox, including the spam folder, for this email.
If you have lost your access code, please contact our customer service team immediately on 00 351 91 37 81 716. We will have procedures in place to help you regain access to your baggage.
Yes, we offer basic insurance for luggage stored in our lockers. This covers damage caused by incidents such as theft, fire or water damage, subject to certain conditions. Please consult our general conditions of sale for more details.
Yes, it is obligatory to collect your luggage before 10 p.m. on the last day of rental"
It is prohibited to store dangerous, flammable, perishable, illegal objects or objects containing toxic substances in our lockers. This includes, but is not limited to, firearms, dangerous chemicals, illegal drugs, and explosive materials. Please consult our general terms of sale.
You can access the premises and stay there only for the time necessary to access your rented locker and leave your luggage there. It is important not to extend your stay in the premises beyond the time strictly required to avoid unauthorized use, such as resting, sleeping, talking on the telephone, eating or browsing the Internet.
Reserving a locker can only be done online. Once you have checked availability, you can book by making payment to finalize your reservation
Advance booking is strongly recommended to ensure locker availability on a desired date. However, you can very well book the same day at the last minute.
We are open 365 days of the year from 8 a.m. to 10 p.m
If you have not received your access code by email, (please check your spam folder first)
No, we don't offer refunds for reservations canceled.
Once the luggage is stored, can i access to my box again ?You can access your locker at any time and as many times as necessary during the opening hours of our establishment, which is from 8 a.m. to 10 p.m
You can store a variety of items in your locker, such as luggage, bags, suitcases etc. Be sure to follow specified rules and restrictions, especially regarding prohibited items
It is strictly prohibited to place goods in the lockers for collection by a third party. Under no circumstances should instructions be used as a means of trafficking goods between different parties. This type of use is expressly prohibited and will be reported to local authorities.
Taking photos or videos inside the premises is prohibited for security and confidentiality reasons